Tony Lo sells more bicycles than anyone on the planet. Once upon a time, his only concern was running the business well. Today he says: “I want to make people happy.”
How Marcel Thoma, hotel manager of Hong Kong’s The Upper House, uses an understated concept of relaxed luxury to create the acclaimed establishment’s unique character.
Managing director of Steinway & Sons Europe, Manfred Sitz reveals the secret of the brand’s success: Going with the times while building on traditional foundations.